We are committed to protecting your privacy and this statement summarises what personal details we may collect from you before, during or after you use our Site and what we will do with them. Any changes to our privacy policy will be posted on this page. When you contact us we will use your email address for the purposes of administering your query or order and responding to you. We will not publish your personal information and will not supply your personally identifying information to other companies or individuals. We may, with your permission, send you information about our company and our products and services. We may use "cookies" to help us recognise you on any return visits you make to our Site and to make any registration or other procedures easier for you. Cookies are small pieces of information, which will be stored by your browser on your computer's hard drive. The cookies used by us will not give us any personal details about you. If you do not wish cookies to be stored on your browser follow these instructions: Internet Explorer: Open the Tools menu and click Internet Options. Choose the Privacy tab and move the slider to high level of privacy. Click on the Default button if you do not see the slider. Netscape: Open the Edit menu and choose Preferences. In the Advanced category, choose Cookies. Click the radio button Disable all cookies. Other browsers: Refer to the relevant help menu looking under cookies, privacy or security. If you wish us to remove your details from our systems or update them at any time please contact us with a request to do so.
ONLINE SECURITY POLICY
Our credit card details are completely secure on this site. Data encryption software prevents interception of any information you provide online.
When you place an order or access your account details, this data passes to a secure server. All information you input is encrypted before it is sent to us.
Any data sent by you through this site is encrypted through a Secure Sockets Layer (SSL) connection. SSL is a protocol developed for transmitting data over the Internet.
What this means is that your data (including credit card information and other personal details) is turned into a type of code that cannot be decoded without the private key.
Whenever you log in, register, go to your shopping cart or start to complete a purchase, you will automatically be transferred to the secure area of Pets Pit Stop Online. You can always tell if you are in this area as the start of the website address at the top of your screen will have changed from “http://...” to “https://...”
With most Internet browser software (including all recent versions of Internet Explorer and Netscape), a locked padlock icon also appears in the bottom toolbar of the browser, signaling that you are currently in a secure area of the site.
ALTERNATIVE ORDERING METHOD
If you do not feel absolutely confident in sending your credit card information through this system when ordering, then send these details split over three separate emails to us.
1st email: Please tell us the type of card (VISA or MasterCard), your name and delivery address details (along with your list of items you want to purchase).
2nd email: The name on the card and expiry date (month/year).
3rd email: The card number only.
